Analyst or Associate Analyst
Department: Customer Success
Location: Chicago, Illinois

Position Description: As an Analyst or Associate Analyst, and member of the Customer Success Team, you will assist with planning, developing, and delivering marketing solutions to Fortune 500 clients.


  • Uses proprietary NI technology to analyze data from social media and other sources
  • Contributes research that answers specific questions for our clients about their brands, products, competitors, or their marketing campaigns
  • Contributes ideas to innovate new tools, features, or entire products
  • Surfaces insights discovered during analysis to project teams
  • Provides QA of own analyses
  • Participates in internal project team meetings and calls
  • Diligently accounts for time and adheres to other CS/NI administrative duties


  • Working knowledge of standard office productivity software including Excel, PowerPoint, and Word
  • Knowledge of Internet and electronic database searching tools and procedures
  • Ability to quickly learn and effectively use new technology
  • Familiarity with social media, including forums, blogs, Facebook, Twitter, etc.
  • Written and verbal communication skills that translate into effective report preparation
  • Experience working in Marketing and Communications, Advertising, Marketing Research, Statistics, Sociology, or Economics or equivalent experience
  • 1-3 years of experience performing primary research for a corporation, marketing agency, or research firm

To Apply, Email your resume and cover letter to: